Being the quality of the service, one of the fundamental points as well as the excellent standards of cleanliness and hygiene in the entire guesthouse, in view of the new reality that we live in, we reinforce and complement the procedures according to the guidelines of the competent authorities, making our protocols of more rigorous and efficient cleaning and hygiene.
" Clean and Safe"
- Strict training plan for all members of our team
- Increased frequency of cleaning public areas
- Extra disinfection of the areas of the rooms most frequently touched
- Removal of all decorative items and service information (these will be provided in digital format or available on request)
- Reinforced cleaning and disinfection procedures in the rooms at check-out and check-in.
- Reinforcement of hand sanitizing gel throughout the guesthouse.
Turismo de Portugal launched the digital platform "Clean & Safe", where all the information related to the establishments, services and adhering activities is gathered, where they are located and what hygiene and health safety requirements they have committed to comply with.
The website, available in Portuguese and English, also allows the assessment, by the tourists themselves, of the degree of confidence in the performance of companies and entities with regard to compliance with the requirements of the Seal, in an appeal to the responsibility of all for safer tourism.
Customer evaluation will be one of the indicators used by Turismo de Portugal to carry out random surveys of participating companies and services, in conjunction with the competent authorities and associations representing the activities covered.
For this purpose, customers can use the QR Code.